Sharon Wood

Sharon Wood (ACS, CISR, CIIP) is an insurance industry veteran. After thirty years in the field and three certifications behind her name, Sharon has been most impressed by TDC’s “white-glove service.” 

“I absolutely love it here. I enjoy being able to make it easier on the client and to do as much as we can for them, so they don’t have to worry about anything.”

Sharon is a Client Service Administrator, which means that day to day, she analyzes plans, prepares statements for premium, then requests and processes payments as well as handling policy changes. A lot of her job is in the details, making sure everything is taken care of behind-the-scenes for her clients.

“I was actually hired in to do exactly what I’m doing. It is busier now and the department has grown. It is a lot of work to do, but the role hasn’t really changed,” she said. “I have been getting better at it, learning, and working more efficiently as I learn.” 

Sharon feels like she has truly found her niche in life insurance. She has worked in medical insurance and investments, but life has always been her favorite. When a life position opened at TDC two years ago, it was the perfect fit.

“Most (firms) that sell don’t service like we do, and servicing is the part that I really like.”

Before connecting with TDC via LinkedIn, Sharon worked at Brooks Insurance for 23 years, where she gained experience in sales, customer service, group benefits, and individual medical coverage. Sharon, a Toledo native and Notre Dame Academy grad, entered the insurance industry while raising a family. She started her career at Connecticut Mutual as an administrative assistant for five years where she obtained her insurance licensure early on.

Today, one of the things Sharon most appreciates about TDC is her team, both in how they cooperate when meeting client needs, and in how they enjoy each other’s company socially.

“We all work together to completely service the clients,” Sharon said. “The people are so caring, and they are genuine. I have made good friends here. I’ve also become friends with other TDC colleagues (outside the life team) and we have shared crafting events, gone to movies, had girls’ nights and enjoyed dinners out.”

I truly enjoy working here and helping families “Live Life”.