Administrative Assistant and Account Manager <\/span>now<\/span> Client Service Administrator<\/span><\/strong><\/p>\n<\/strong><\/p> \n <\/div> \n <\/div>\n <\/div>\n <\/section>\n\n [\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column]\n

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Sharon's Story<\/h2>
Administrative Assistant and Account Manager now Client Service Administrator<\/em><\/p> \n <\/div>
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Sharon Wood (ACS, CISR, CIIP) is an insurance industry veteran. After thirty years in the field and three certifications behind her name, Sharon has been most impressed by TDC\u2019s \u201cwhite-glove service.\u201d\u00a0<\/span><\/p>\n
\u201cI absolutely love it here. I enjoy being able to make it easier on the client and to do as much as we can for them, so they don\u2019t have to worry about anything.\u201d<\/p>\n
Sharon is a Client Service Administrator, which means that day to day, she analyzes plans, prepares statements for premium, then requests and processes payments as well as handling policy changes. A lot of her job is in the details, making sure everything is taken care of behind-the-scenes for her clients.<\/p>\n
\u201cI was actually hired in to do exactly what I\u2019m doing. It is busier now and the department has grown. It is a lot of work to do, but the role hasn\u2019t really changed,\u201d she said. \u201cI have been getting better at it, learning, and working more efficiently as I learn.\u201d\u00a0<\/span><\/p>\n
Sharon feels like she has truly found her niche in life insurance. She has worked in medical insurance and investments, but life has always been her favorite. When a life position opened at TDC two years ago, it was the perfect fit.<\/p>\n
\u201cMost (firms) that sell don\u2019t service like we do, and servicing is the part that I really like.\u201d<\/p>\n
Before connecting with TDC via LinkedIn, Sharon worked at Brooks Insurance for 23 years, where she gained experience in sales, customer service, group benefits, and individual medical coverage. Sharon, a Toledo native and Notre Dame Academy grad, entered the insurance industry while raising a family. She started her career at Connecticut Mutual as an administrative assistant for five years where she obtained her insurance licensure early on.<\/p>\n
Today, one of the things Sharon most appreciates about TDC is her team, both in how they cooperate when meeting client needs, and in how they enjoy each other\u2019s company socially.<\/p>\n
\u201cWe all work together to completely service the clients,\u201d Sharon said. \u201cThe people are so caring, and they are genuine. I have made good friends here. I\u2019ve also become friends with other TDC colleagues (outside the life team) and we have shared crafting events, gone to movies, had girls\u2019 nights and enjoyed dinners out.\u201d<\/p>\n
I truly enjoy working here and helping families \u201cLive Life\u201d.<\/p>\n <\/div> <\/div>\n
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More Stories<\/h2>\n <\/div>\n

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